nbjaee Privacy Policy

nbjaee ("we", "us", "platform") is an online gaming and betting platform in Bangladesh. This privacy policy ("policy") applies to the nbjaee.cam website and all associated services. By using this website, you are agreeing to the terms of this privacy policy.

We believe that your privacy is a fundamental right. We handle the personal information you provide when registering or using an account on nbjaee with the greatest care. This policy describes in detail what types of information are collected, why they are collected, and how they are stored and kept secure.

This policy may be updated from time to time. After any changes, we will note the updated date on the website. We recommend reviewing this policy regularly.

nbjaee may collect information about you from various sources. The different types of information are described in detail below:

2.1 Information You Provide Directly

When you create an account on nbjaee, make a deposit or withdrawal, or contact our support team, we may collect the following information:

• Full name and date of birth (for age verification — 21+ confirmation)
• Email address and mobile number
• National ID (NID) or passport number (for identity verification)
• Residential address
• Payment information — such as bKash, Nagad, or Rocket account numbers; bank account details
• Records of conversations with our support team

2.2 Automatically Collected Information

When you use our website, some information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of site visits
• Which pages you visited and how long you stayed on them
• Information from cookies and similar tracking technologies
• Gaming activity history — such as records of bets, wins, and losses

2.3 Information Received from Third Parties

Sometimes we may receive information from payment providers or identity verification services. This information is used only for the purpose of preventing fraud and ensuring legal compliance.

nbjaee uses your personal information for the following legitimate purposes:

We never sell your information to third parties. When sharing information, we work only with service providers who directly support the operation of our services and who operate under strict confidentiality agreements.

Cookies and similar technologies are used on the nbjaee website. Cookies are small text files stored in your browser that help improve your experience on the site.

4.1 Types of Cookies

• Essential Cookies: These are necessary for maintaining login sessions and ensuring security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand which parts of the site are used most.

4.2 Cookie Control

You can control or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause some site features to not work properly.

nbjaee has adopted industry-standard security measures to keep your personal information safe. Our platform operates in a secure and reliable environment.

5.1 Technical Security

• SSL Encryption: Our site uses SSL/TLS encryption, which keeps all data exchanged between your browser and our servers secure.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall Protection: Our servers are protected by advanced firewalls.
• Secure Payment Gateway: Transactions via bKash, Nagad, and Rocket are processed in a fully secure environment.
• Regular Security Reviews: Our systems undergo regular security testing.

5.2 Administrative Security

• Only authorized staff can access your information.
• All staff are trained on privacy and data protection policies.
• Data access logs are reviewed regularly.

Please note that data transmission over the internet is not entirely risk-free. While we strive to ensure the highest level of protection, no system can claim to be 100% secure.

nbjaee never sells your personal information. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Limited information is shared with technology partners and payment processors working with us. All such parties operate under agreements consistent with our privacy policy.

6.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or requirements of applicable law.

6.3 Fraud Prevention

Information may be used where necessary to detect and prevent fraud, money laundering, or other illegal activities.

6.4 Business Changes

In the event of a business merger or acquisition, your information may be transferred, but you will be notified in advance and the same privacy protections will be maintained.

As a user of the nbjaee platform, you have the following rights over your own information:

To exercise any of these rights, contact us at [email protected] or get help through our 24/7 live chat. We will try to respond to your request as quickly as possible.

nbjaee retains your information only for as long as necessary. The retention period is determined based on the following:

• Active Account: Necessary information is retained for as long as your account remains active.
• Inactive Account: Information may be kept for a set period after your last login.
• Legal Compliance: Certain transaction and account information may be required by applicable law to be retained for an extended period.
• Dispute Resolution: If there is an ongoing dispute or legal process, relevant information is retained until it is resolved.

Once the set retention period ends, your personal information is securely deleted or anonymized.

nbjaee strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect information from anyone under the age of 21.

If we become aware that information about a minor has been collected by mistake, we will immediately delete that information and the associated account will be closed.

If you believe that a minor has registered on this platform, please contact us at [email protected].

nbjaee reserves the right to change this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Where necessary, registered users may be notified by email.
• A notice may be displayed on the site.

Continuing to use the platform after changes have been made will be taken as your agreement to the updated policy. We therefore ask that you review this policy regularly.

If you have any questions, concerns, or requests about this privacy policy, contact us in the following ways:

Our privacy team will try to process your request as quickly as possible. For information about responsible gaming, visit our Responsible Gaming page. To learn more about all site rules and conditions, see the Terms and Conditions page.