For players aged 21+ only

nbjaee Responsible Gaming —
A safe and enjoyable gaming experience

nbjaee believes gaming should be a source of entertainment, not addiction. Our responsible gaming tools and guides help you play within your limits.

Why is responsible gaming important?

Online gaming and betting has become a popular form of entertainment for millions of people across Bangladesh. From cricket betting to live casino and slot games — everything can be fun and exciting when enjoyed within the right limits. But sometimes that enjoyment can go beyond control.

nbjaee always places the mental and financial well-being of its users as the highest priority. Our responsible gaming policy ensures that every player can play within their means and that gaming does not affect other areas of their life.

Registration and gaming at nbjaee is strictly for persons aged 21 years or above. If you are not sure about your eligibility, please refrain from using the platform.

Our Protection Tools

nbjaee provides several effective tools to keep your gaming experience safe and controlled.

Deposit Limit

Set your own cap on how much you can deposit per day, per week, or per month. Once set, the limit takes effect immediately.

Time-Out

If you feel you need a break, temporarily pause your account for anywhere from 24 hours to 30 days. During a time-out, logging in or placing bets will not be possible.

Self-Exclusion

Through permanent or long-term self-exclusion, you can block yourself from gaming entirely. This decision takes effect immediately and cannot be reversed before the set period ends.

Loss Limit

Decide in advance how much you are willing to lose within a given time period. When the limit is reached, the system will automatically stop betting.

Reality Check

A reminder will appear on screen at set intervals, telling you how long you have been playing and your total winnings or losses so far. This awareness helps you make better decisions.

24/7 Support

Our support team, trained in Bengali, is always by your side. Contact us via live chat for any gaming-related concerns.

Recognise the Warning Signs of Addiction

Gaming addiction often develops gradually. If you notice any of the following signs, seek help right away.

Do not ignore these signs

  • Repeatedly betting to recover lost money, and placing larger bets each time.
  • Reduced attention to family, friends, or work because of gaming.
  • Feeling restless or angry when trying to stop betting.
  • Spending beyond your means and continuing to game by taking on debt.
  • Lying to family or loved ones about gaming.
  • Feeling irritable or lonely when not gaming.
  • Prioritising gaming over sleep, food, or health.

If even one of the above signs appears in you or someone you know, do not delay — contact our support team or seek advice from a mental health specialist.

How to Set Limits?

Setting limits and exclusions on your nbjaee account is very straightforward. Follow the steps below.

01

Log in to your account

Log in to your nbjaee account and click on the profile icon.

02

Responsible Gaming section

From the profile menu, look for the "Responsible Gaming" option.

03

Choose a tool

Select whichever you need from deposit limit, loss limit, time-out, or self-exclusion.

04

Confirm

Choose the value and duration, then press the save button. The change takes effect immediately.

If you have trouble setting a limit, contact our 24/7 live chat support — we will help you right away.

21+ Age Verification and Protection of Minors

All services at nbjaee are strictly for persons aged 21 or above. We verify age during registration and reserve the right to request identity documents in any case where there is doubt.

If your child or a minor in your household uses the device, keep your account credentials private and use parental control software if needed. Always make sure you are logged out of your nbjaee account and that your password is kept secure.

Account Security Tips

  • Use a Strong Password
  • Do not share your login details with anyone
  • Always log out after use
  • Do not access your account from an unfamiliar device

If a minor is detected

  • The account will be closed immediately
  • All balances will be returned
  • Future registration may be prohibited
  • The parent or guardian will be notified

nbjaee's Commitment

Our specific commitments to responsible gaming.

Topic nbjaee's Commitment
Age Verification Minimum age (21+) is confirmed on every account; additional documents may be requested when needed.
Transparent Information All bonus terms, wagering requirements, and payment rules are clearly disclosed.
Player Data Protection All personal and financial information is kept secure using SSL encryption and advanced security technology.
Fair Play All games ensure fair and unbiased results. There is no artificial interference.
Immediate Support 24/7 Bengali live chat support — covering everything from gaming issues to addiction-related guidance.
Limit Tools Deposit limit, loss limit, time-out, and self-exclusion — all tools are free and easily accessible.

Tips for Healthy Gaming

Set a budget

Before you start gaming, decide how much you can afford to spend. Stay within that amount.

Respect time limits

Decide in advance how long you will play each day. Set an alarm so you stay aware of the time.

Be prepared to lose

Gaming is for entertainment. There is no guarantee of recovering lost money — keep that in mind.

Do not bet on impulse

Avoid betting when you are angry, upset, or have been drinking. Game with a clear head.

Take breaks

Take a break after playing for a long time. Spend time with family or enjoy other activities.

Learn gaming strategies

Having a good understanding of the rules and strategies of a game makes decision-making easier and helps reduce unexpected losses.

Need help? We are here

For any questions or concerns about gaming addiction or responsible gaming, our specialist team is always ready. Our support is completely confidential and in Bengali.

Live Chat

24/7 instant support in Bengali — directly from the platform.

Email

[email protected]

For ages 21 and above only

Frequently Asked Questions

Answers to common questions about responsible gaming.

Responsible gaming means enjoying gaming while staying within your financial and mental limits. This includes setting a budget, respecting time limits, fulfilling responsibilities to family and work, and treating gaming as entertainment — not a source of income.

Self-exclusion is a voluntary step that allows you to block yourself from gaming for a set period or permanently. Once self-exclusion is activated, it cannot be cancelled before the specified period ends. This feature is completely free and can be activated with the help of our support team.

Lowering a deposit limit takes effect immediately. However, increasing or removing a limit is subject to a cooling-off period (a mandatory waiting time) — this ensures that limits are not changed on impulse.

No. Gaming and betting at nbjaee is strictly for persons aged 21 or above — not 18, but 21+, which is nbjaee's own policy. If a minor is found to be gaming, their account will be closed immediately.

You can contact nbjaee's 24/7 live chat support directly. Our team will listen to you in complete confidence and provide the necessary assistance. It can also help to speak with a family member or trusted friend, and to seek advice from a professional mental health specialist.

A time-out is a short-term break (typically 24 hours to 30 days) that ends automatically when the period expires. Self-exclusion is a long-term or permanent measure where the account cannot be reopened before the set period ends. If addiction is a concern, self-exclusion is the more effective option.

Enjoy the experience — responsibly

Enjoy cricket betting, slots, and live casino at nbjaee — all within your own limits. Check our FAQ if you have questions, or log in today.

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For ages 21+ only